Frequently Asked Questions: Ordering Transcripts

How can I order an official or unofficial transcript?

All transcript requests and payments can be made through our online service via http://transcripts.alliant.edu. No phone, fax, or email requests can be accepted.

How much does it cost to order a transcript?

Official Transcript

Processing options:

  • Regular (3-10 business days): $10.00/transcript
  • Rushed (1-2 business days): $20.00/transcript
    * Transcripts may take longer to process during busy seasons.
  • All orders include a non-refundable Clearinghouse fee of $2.25

Unofficial Transcript

Processing options:

  • Regular (3-10 business days): $5.00/transcript
  • Rushed (1-2 business days): $10.00/transcript
    * Transcripts may take longer to process during busy seasons.
  • All orders include a non-refundable Clearinghouse fee of $2.25

Delivery Options

  • Standard (3-7 days): no additional charge
  • Overnight (shipped the next business day): $15.00
  • Electronic PDF: $3.50
    * International shipping may take longer than the posted delivery times. Choose “Overnight” if you would like a tracking number and faster delivery.

What is the difference between an official and unofficial transcript?

An official transcript will be printed on official transcript paper that contains Alliant International University’s logo and the university registrar’s signature. The official document will be sealed in an official transcript envelope that will then be placed into a separate envelope addressed to the requested recipient.

An unofficial transcript will be printed on regular copy paper. It will not contain Alliant International University’s logo or the university registrar’s signature. The unofficial document will be placed directly into an envelope addressed to the requested recipient.

How long does a transcript take to process and when will I receive it?

Regular processing: 6-10 business days
Rushed processing: 1-2 business days
* Please allow additional days for delivery based on delivery option selected.
* Transcripts may take longer to process during busy seasons.
* International shipping may take longer than the posted delivery times. Choose “Overnight” if you would like a tracking number and faster delivery.

Can a transcript be overnighted?

Transcripts can be mailed overnight to a valid address. Transcripts CANNOT be overnighted to a P.O. Box address.

“Overnight” orders to addresses outside of the continental USA will NOT arrive the next day, but will arrive faster and include a tracking number.

Can Alliant International University take credit card information over the phone?

Unfortunately credit card information cannot be taken over the phone. All payments can be made online at http://transcripts.alliant.edu.

What do I do if the requested recipient has trouble viewing the PDF transcript?

Visit the FAQ regarding troubleshooting provided by the National Student Clearinghouse:
http://to.helpdocsonline.com/browser_support_&_viewing_pdf_transcripts

Does the electronic PDF transcript have an expiration date?

For security purposes, electronic PDF transcripts will expire after 30 days, even if it has been saved to your computer or forwarded to another party.

To retain a copy, you will need to print it. Please be aware that printed copies of a PDF electronic transcript will bear the institution watermark and will be considered unofficial.

I have attended both undergraduate and graduate programs at Alliant, do I need to submit two separate transcript requests?

You only need to submit one transcript request. The transcript issued will contain your full academic record.

Can I order official and unofficial transcripts in the same transaction?

Official and unofficial transcripts must be ordered separately.

On the order page, click the link “Order Your Transcript” to be directed to the Welcome Center for ordering transcripts. Here there will be respective links for ordering an unofficial or official transcript. See picture below.

Click to See Larger Image

Click to See Larger Image

Where should former Chancellor University students order their transcripts, if they did not attend Alliant?

As Chancellor University is now closed, all transcript requests must be made through the Ohio State Board of Career Colleges and Schools. Below are steps to obtain your official transcript:

  1. Visit: http://scr.ohio.gov/
  2. Find the dropdown menu titled “Consumer Information”
  3. Click “Student Transcripts” to fill out your request form
  4. Return completed form with payment included

QUICK LINK TO FORM:

http://scr.ohio.gov/LinkClick.aspx?fileticket=12VEEoRZ8pI%3d&tabid=69

Contact Information:

National Student Clearinghouse
Phone: 703-742-4200
M-Th: 9am-7pm, ET
F: 9am-5pm, ET
Email: transcripts@studentclearinghouse.org

Alliant International University:
Phone: 858-635-4711
Email: transcripts@alliant.edu