Enhance Your Understanding of Human Behavior to Respond Effectively to Today’s Societal Challenges
Are you driven to advance your skills, and career, in addressing today’s behavioral challenges? So are we. The California School of Forensic Studies (CSFS) is one of the nation’s first schools dedicated to forensic studies and offers advanced practical training in relevant specialty areas in which you choose to focus, such as security, criminal behavior, forensic linguistics, forensic victimology, threat assessment, and many others.
Identifying and Mitigating Implicit Bias to Improve Situational Awareness
Each of us has implicit biases. They form as we seek to organize the vast amounts of information that we process each moment. The efficiencies gained through the cognitive processes by which biases are formed can also have devastating – and potentially deadly – consequences for security professionals. Implicit biases can compromise situational awareness, especially during high-stress incidents, and lead to impaired decision-making and suboptimal or harmful action. Learn about the types and origins of implicit biases and how to avoid acting from them.
Recognizing and Healing Trauma Among Security Personnel
The trauma to which security professionals have historically been exposed – responding to workplace conflict and violence, employee victimizations, severe injuries, and sudden deaths – have been compounded in recent years as the profession has dealt with the added complexities of securing locations during protests and riots, de-escalating COVID-19 safety protocol-related disputes, and –for far too many – responding to mass and other severe violence-involved incidents.
Exposure to these incidents is taking a greater toll on those on the frontlines, as well as on those in leadership charged with supporting them. Learn more about how to recognize and address trauma responses among security professionals.
The ability to de-escalate is critical for those who respond to conflict or crisis situations. Each of us has some natural ability to defuse conflict. De-escalation is also a skill that can be learned and developed. Four attributes associated with the ability to de-escalate successfully are assertiveness, cooperation, emotional intelligence, and contextual intelligence. The following can assist security professionals in assessing individual de-escalation styles, exploring strengths, and identifying areas for improvement.