Diversity, multiculturalism, and inclusion in organizations; inclusive and multicultural leadership; Latinos/Latinas in the United States; Latino/a leadership; ethnic and cultural identity; group and intergroup behavior; organization development; organizational behavior; psychology in the Americas
Bernardo M. Ferdman, Ph.D., is Distinguished Professor in the Organizational Psychology Programs at the California School of Professional Psychology (CSPP) of Alliant International University, where he has taught since 1993, and an accomplished leadership and organization development consultant and CCE Board Certified Coach with three decades of experience working with diverse groups and organizations to increase individual and collective effectiveness and inclusion. Dr. Ferdman has focused his career on supporting organizations to use their diversity to achieve better business results while increasing everyone's experience of inclusion , and is passionate about helping to create an inclusive world in which more of us can be fully ourselves and accomplish our goals in ways that are effective, productive, and authentic. He teaches, writes, speaks, and consults on diversity and inclusion, cultural identity, multicultural and inclusive leadership, Latino/Latina identity and Latinos/Latinas in the workplace, cross-cultural communication, and bringing one's whole self to work.
Dr. Ferdman has worked with organizations in the U.S. and around the world to foster inclusion, to implement effective ways of using everyone's talents and contributions, and to build competencies for inclusion on the part of individuals, teams, and the whole organization, as well as to inspire individuals to find their own voice and make their full contribution. He is a sought-after speaker and facilitator, and has designed training and worked with leaders to support their development and with organizations to develop effective strategies for diversity and inclusion. For over 13 years, he has taught in various executive education programs, including those at UCLA, UCSD, and Dartmouth, and has conducted leadership workshops for hundreds of managers and executives. Among the many organizations he has worked are Alcoa, Inter-American Development Bank, The World Bank, Center for Creative Leadership Verizon, Hilton Hotels, Ikea AB, City of San Diego, County of San Diego, MDC Inc., Santa Ana Partnership, CSU San Marcos, Solar Turbines, Eli Lilly, Wells Fargo, Intel, Pepsico, AllianceBernstein, Brown-Forman, CalEPA, and the US Air Force JAG Corps.
Dr. Ferdman has published over four dozen articles, book chapters, and books, and has made over 300 presentations at professional conferences in the areas of ethnic, cultural, and gender diversity, diversity training, inclusion, leadership, cultural identity, Latinos in the workplace, and organizational psychology. Dr. Ferdman's book, Diversity at Work: The Practice of Inclusion (Wiley, 2014, co-edited with Barbara Deane; https://practiceofinclusion.com/), provides a research-based understanding of inclusion and how to systematically foster it and navigate its challenges. His research focuses on the antecedents, correlates and consequences of the experience of inclusion, using the Workplace Inclusion Scale that he developed with his students . Dr. Ferdman has also been working on issues of Latino/a identity, culture, and experience for three decades; his model of Latina and Latino ethnoracial identity orientations, developed with Dr. Plácida Gallegos, is often cited as one of the few theories to address Latino and Latina identity across multiple sub-groups. He is the creator of Inclusion@Work®, a new digital coaching program for learning about inclusion offered by Cognician, Inc., and is currently working on an edited volume focusing on inclusive leadership. Dr. Ferdman is a member of the Diversity Collegium, and serves as an expert panelist for Global Diversity & Inclusion Benchmarks: Standards for Organizations Around the World .
Dr. Ferdman is a Fellow of the International Academy for Intercultural Research and of the American Psychological Association (and five of its divisions: Society for the Psychological Study of Culture, Ethnicity, and Race; Society for Industrial and Organizational Psychology; Society of Consulting Psychology; Society for the Psychological Study of Social Issues; International Psychology). He has served as Chair of the Academy of Management's Diversity and Inclusion Theme Committee and of its Gender and Diversity in Organizations Division, and as President of the Interamerican Society of Psychology, as well as Chair of the Society of Consulting Psychology's Diversity and Inclusion Committee. Dr. Ferdman has received various awards, including the 1991 Gordon Allport Intergroup Relations Prize (Society for the Psychological Study of Social Issues), the 2011 Trailblazer Award (Ph.D. Project's Management Doctoral Students Association ), and the 2014 Janet Chusmir Distinguished Service Award (Gender and Diversity in Organizations Division, Academy of Management). Alliant International University awarded him its prestigious Provost's Pillar Award for Applied Research and Scholarship (2014) as well as the Marshall Goldsmith School of Management Outstanding International Scholar-Practitioner Award (2006). Dr. Ferdman co-chairs the San Diego Latino-Jewish Coalition and served as a member of the Board of Trustees of the San Diego REPertory Theatre. From 1986 to 1993, he taught at the University at Albany, SUNY, in Psychology and Latin American and Caribbean Studies. Dr. Ferdman earned a Ph.D. in Psychology at Yale University and an A.B. degree at Princeton University.
- PhD, Yale University
- I/O Psychology Research Project
- Consulting Psychology Research Project
- Research Seminar
- Cultural Diversity in Organizations
- Professional Development Group
- Multiculturalism in Organizations
- Advanced Social Psychology
- Organizational Psychology in the Americas
- Organization Development: An International Perspective
- Applied Group Dynamics
Wasserman, I. C., Gallegos, P. V., & Ferdman, B. M. (2008). Dancing with resistance: Leadership challenges in fostering a culture of inclusion. In K. M. Thomas (Ed.), Diversity resistance in organizations: Manifestations and solutions (pp. 175-200). New York: Taylor and Francis.
Gallegos, P. V. & Ferdman, B. M. (2007). Identity orientations of Latinos in the United States: Implications for leaders and organizations. Business Journal of Hispanic Research, 1(1), 26-41.
Ferdman, B. M. (2004). The inclusive workplace. In G. N. Powell, Managing a diverse workforce (2nd. ed.) (pp. 165-168). Thousand Oaks, CA: Sage.
Holvino, E., Ferdman, B. M., & Merrill-Sands, D. (2004). Creating and sustaining diversity and inclusion in organizations: Strategies and approaches. In M. S. Stockdale & F. J. Crosby (Eds.), The psychology and management of workplace diversity (pp. 245-276). Malden, MA: Blackwell.
Crosby, F. J., Ferdman, B. M., & Wingate, B. R. (2003). Addressing and redresssing discrimination: Affirmative action in social psychological perspective. In M. B. Brewer & M. Hewstone (Eds.), Applied social psychology (pp. 206-224). Oxford: Blackwell. [Reprint of Crosby et al. 2001]
Ferdman, B. M. (2003). Key principles for building diversity and inclusion. The California Psychologist, 36(6), 11-12.
Ferdman, B. M. (2003). A matter of difference-Accounts of inclusion (and exclusion). The Industrial-Organizational Psychologist, 40 (4), 81-86.
Ferdman, B. M. (2003). Preface. In J. P. Toro & J. F. Villegas (Eds.), Problemas centrales para la formaci#n acade'mica y el entrenamiento profesional del psic#logo en las Ame'ricas, Volumen II [ Key issues in the academic preparation and professional training of psychologists in the Americas, Volume 2]. Santiago, Chile: Sociedad Interamericana de Psicologa.
Davidson, M. N. & Ferdman, B. M. (2003). A matter of difference- Making the tough calls: Negotiating exclusion in inclusive and diverse organizations. The Industrial-Organizational Psychologist, 41 (1), 161-166.
Ferdman, B. M. (2003). Learning about our and other selves: Multiple identities and their sources. In N. Boyacigiller, R. Goodman, & M. Phillips (Eds.), Crossing cultures: Insights from master teachers (pp. 49-61). London: Routledge.
Davidson, M. N. & Ferdman, B. M. (2003). A matter of difference-Here and there: A conversation about identity. The Industrial-Organizational Psychologist, 41 (3), 47-53.
Davidson, M. N. & Ferdman, B. M. (2002). A matter of difference-Inclusion and power: Reflections on dominance and subordination in organizations. The Industrial-Organizational Psychologist, 40 (1), 62-67.
Ferdman, B. M. & Davidson, M. N. (2002). A matter of difference-Inclusion: What can I and my organization do about it? The Industrial-Organizational Psychologist, 39 (4), 80-85.
Ferdman, B. M. & Davidson, M. N. (2002). A matter of difference-Diversity and drawing the line: Are some differences too different? (Or: who's in, who's out, and what difference does it make?). The Industrial-Organizational Psychologist, 39 (3), 43-46.
Smith, P. B., Peterson, M. F., Ayestar#n, S., Jesuino, J. C., & Ferdman, B. M. (2001). Valores culturales y decisiones de comportamiento en las organizaciones laborales [Cultural values and decision behavior in work organizations]. In M. Ros and V.V. Gouveia (Eds.), Psicologa social de los valores humanos: Desarrollos te#ricos, metodol#gicos, y applicados [Social psychology of human values: Theoretical, methodological and applied developments] (pp. 353-367). Madrid: Biblioteca Nueva.
Nebeker, D., Busso, L., Werenfels, P. D., Diallo, H., Czekajewski, A., & Ferdman, B. M. (2001). Airline station performance as a function of employee satisfaction. Journal of Quality Management, 6, 29-45.
Crosby, F. J., Ferdman, B. M. & Wingate, B. R. (2001). Addressing and redressing discrimination: Affirmative action in social psychological perspective. In R. Brown & S. Gaertner (Eds.), Blackwell handbook in social psychology, Vol. 4: Intergroup processes (pp. 495-513). Oxford: Blackwell. [Also excerpted in F. J. Crosby & C. VanDeVeer (Eds.) (2000). Sex, race, and merit: Debating affirmative action in education and employment (pp. 134-137). Ann Arbor: University of Michigan Press.]
Chrobot-Mason, D. & Ferdman, B. M. (2001). Multicultural competencies for I-O psychologists: Why and how? The Industrial-Organizational Psychologist, 39 (1), 69-74.
Ferdman, B.M. & Gallegos, P. I. (2001). Latinos and racial identity development. In C. L. Wijeyesinghe & B. W. Jackson III (Eds.), New perspectives on racial identity development: A theoretical and practical anthology (pp. 32-66). New York: New York University Press.
Davidson, M. N. & Ferdman, B. M. (2001). A matter of difference: Diversity and inclusion-What difference does it make? The Industrial-Organizational Psychologist, 39 (2), 36-38.
Ferdman, B. M. (2000). "Why am I who I am?" Constructing the cultural self in multicultural perspective, Human Development, 43, 19-23.
Ferdman, B. M. & Horenczyk, G. (2000). Cultural identity and immigration: Reconstructing the group during cultural transitions. In E. Olshtain & G. Horenczyk (Eds.), Language, identity, and immigration (pp. 81-100). Jerusalem: Hebrew University Magnes Press.
Ferdman, B. M. (2000). Interamerican Society of Psychology/Sociedad Interamericana de Psicologa. In A. E. Kazdin et al. (Eds.), Encyclopedia of psychology. Washington, DC: American Psychological Association.
Ferdman, B. M. (1999). Cross-cultural perspectives on leadership and management: Introduction. Revista Interamericana de Psicologa/Interamerican Journal of Psychology , 33 (2), 91-92.
Ferdman, B. M. (Ed.). (1999). Forum: Cross-cultural perspectives on leadership and management. Revista Interamericana de Psicologa/Interamerican Journal of Psychology , 33 (2), 91-135.
Ferdman, B. M. (1999). The color and culture of gender in organizations: Attending to race and ethnicity. In G. N. Powell (Ed.), Handbook of gender and work (pp. 17-34). Thousand Oaks, CA: Sage.
Ferdman, B. M. & Mar#n, B. V. (1999). Interamerican Society of Psychology: History and current status. In M. M. Alonso & A. H. Eagly (Eds.), Psicologa en las Ame'ricas (pp. 353-359). Caracas: Sociedad Interamericana de Psicologa.
Ferdman, B. M. (1999). Ethnic/minority issues. In D. A. Wagner, R. L. Venezky, & B. V. Street, & (Eds.), Literacy: An international handbook (pp. 95-101). Boulder, CO: Westview.
Ferdman, B. M. (1997). Values about fairness in the ethnically diverse workplace. [Special Issue: Managing in a global context: Diversity and cross-cultural challenges]. Business and the Contemporary World: An International Journal of Business, Economics, and Social Policy, 9, 191-208.
Ferdman, B. M. & Gallegos, P. I. (1996). Crossing borders: The experience of a Mexican American HR manager in a maquiladora. In E. E. Kossek, S. A. Lobel, & R. Oh (Eds.), Managing diversity: Human resource strategies for transforming the workplace. A field guide (pp. 1-23). Cambridge, MA: Blackwell.
Ferdman, B. M. & Brody, S. E. (1996). Models of diversity training. In D. Landis & R. Bhagat (Eds.), Handbook of intercultural training, 2nd Ed. (pp. 282-303). Thousand Oaks, CA: Sage.
Ferdman, B. M. (1995). Cultural identity and diversity in organizations: Bridging the gap between group differences and individual uniqueness. In M. M. Chemers, S. Oskamp, & M. A. Costanzo, (Eds.), Diversity in organizations: New perspectives for a changing workplace (pp. 37-61). Thousand Oaks, CA: Sage.
Ferdman, B. M., Weber, R.-M. & Ramirez, A. (Eds.). (1994). Literacy across languages and cultures. Albany, NY: SUNY Press.
Ferdman, B. M. (Ed.) (1994). A resource guide for teaching and research on diversity. St. Louis: AACSB International, The Association to Advance Collegiate Schools of Business.
Ferdman, B. M. & Cortes, A. (1992). Culture and identity among Hispanic managers in an Anglo business. In S. B. Knouse, P. Rosenfeld & A. Culbertson (Eds.), Hispanics in the workplace (pp. 246-277). Newbury Park: Sage.
Ferdman, B. M. (1992). The dynamics of ethnic diversity in organizations: Toward integrative models. In K. Kelley (Ed.), Issues, theory and research in industrial/organizational psychology (pp. 339-384). Amsterdam: North Holland. [Awarded the 1991 Gordon Allport Intergroup Relations Prize by the Society for the Psychological Study of Social Issues, Division 9 of the American Psychological Association].
Ferdman, B.M. (1990). Literacy and cultural identity. Harvard Educational Review, 60, 181-204.
Ferdman, B. M. (1989). Affirmative action and the challenge of the color-blind perspective. In F. A. Blanchard & F. Crosby (Eds.), Affirmative action in perspective (pp. 169-176). New York: Springer-Verlag.
Hakuta, K., Ferdman, B. M., & Diaz, R. M. (1987). Bilingualism and cognitive development: Three perspectives. In S. Rosenberg (Ed.), Advances in applied psycholinguistics, vol. II: Reading, writing and language learning (pp. 284-319). New York: Cambridge University Press.
Scarr, S., Caparulo, B. K., Ferdman, B. M., Tower, R. B., & Caplan, J. (1983). Developmental status and school achievements of minority and non-minority children from birth to eighteen years in a Midlands town in England. British Journal of Developmental Psychology , 1, 31-48.
Wang-Jones, T. S., Hauson, A. O., Ferdman, B. M., Hattrup, K. & Lowman, R. L. (2018). Comparing implicit and explicit attitudes of gay, straight, and non-monosexual groups toward transmen and transwomen. International Journal of Transgenderism, https://doi.org/10.1080/15532739.2018.1428138 To link to this article: https://doi.org/10.1080/15532739.2018.1428138
Ferdman, B. M. (i2018). In Trump's shadow: Questioning and testing the boundaries of inclusion. Equality, Diversity, and Inclusion: An International Journal, 37 (1), 96-107. https://doi.org/10.1108/EDI-09-2017-0177
Wang-Jones, T. S., Alhassoon, O. M., Hattrup, K., Ferdman, B. M., & Lowman, R. L. (2017). Development of gender identity implicit association tests to assess attitudes toward transmen and transwomen. Psychology of Sexual Orientation and Gender Diversity, 4(2), 169-183. https://doi.org/10.1037/sgd0000218
Ferdman, B. M. (2015). Understanding multicultural identities and experience: A collection of views and approaches [Review of the book The Oxford handbook of multicultural identity, by V. Benet-Martnez & Y. Hong (Eds.)]. PsycCRITIQUES, 60(18). https://doi.org/10.1037/a0039160
Gregory, J. B., Davis, J., Ferdman, B., & Young, C. (2014). Reflections on "making your own way" in your career. The Industrial-Organizational Psychologist, 51(4), 36-39.
Ferdman, B. M. (2014). Toward infusing diversity and inclusion as core elements of OD. OD Practitioner, 46(4), 44-46.
Ferdman, B. M. & Deane, B. R. (2014). The practice of inclusion: An ongoing conversation. Journal of Psychological Issues in Organizational Culture, 5(1), 80-81. https://doi.org/10.1002/jpoc.21130
Ferdman, B. M. (2013). A thorough review of organizational psychology [Review of the books The Oxford handbook of organizational psychology, Vols. 1-2, by S. W. J. Kozlowski (Ed.)], PsycCRITIQUES, 58(27), Article 4. https://doi.org/10.1037/a0033273
Ferdman, B. M. (2013). Toward enhancing industrial and organizational psychology's contributions to diversity and inclusion practice. Industrial-Organizational Psychology: Perspectives on Science and Practice, 6(3), 237-242. https://doi.org/10.1111/iops.12041
Ferdman, B. M. & Sagiv, L. (2012). Diversity in organizations and cross-cultural work psychology: What if they were more connected? (Focal article). Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(3), 323-345. https://doi.org/10.1111/j.1754-9434.2012.01455.x
Ferdman, B. M. & Sagiv, L. (2012). The value of connecting diversity in organizations and cross-cultural work psychology through dialogue and multiplicity. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(3), 373-379. https://doi.org/10.1111/j.1754-9434.2012.01454.x
Ferdman, B. M., Avigdor, A., Braun, D., Konkin, J., & Kuzmycz, D. (2010). Collective experience of inclusion, diversity, and performance in work groups. Revista de Administrao Mackenzie, 11(3), 6-26. https://doi.org/10.1590/S1678-69712010000300003
Maynard, D. C. & Ferdman, B. M. (2009). The marginalized workforce: How I-O psychology can make a difference. The Industrial-Organizational Psychologist, 46(4), 25-29.
Ferdman, B. M. (2008). Who perceives more discrimination? Individual difference predictors among Latinos and Anglos. Business Journal of Hispanic Research, 2(3), 71-75.
Ferdman, B. M. (2018). Incorporating diversity and inclusion as core values in organization development practice. In D. Jamieson, J. Vogelsang, & A. Church (Eds.), Enacting values-based change: Organization development in action. New York, NY: Palgrave MacMillan.
Ferdman, B. M. & Deane, B. R. (Eds.). (2014). Diversity at work: The practice of inclusion. San Francisco, CA: Jossey-Bass. https://doi.org/10.1002/9781118764282