Cultural Responsive Trainer & Resources Developer (Irwindale/LA Area, CA)

Cultural Responsive Trainer & Resources Developer (Irwindale/LA Area, CA)

Cultural Responsive Trainer & Resources Developer Job Description

Site/Program:    Irwindale/ California Reducing Disparities Project
(CRDP), Stigma and Discrimination Reduction Projects (SDR NAMI, SDR


The Cultural Responsive Trainer & Resource Developer will work with
both internal and external resources, providing training and
consultation on issues related to mental health and culturally
responsive outreach, engagement, and services to increase the capacity
of the mental health system by infusing culturally responsive
practices throughout a multi-level system of support through the
implementation, expansion, and development of tools, resources, and
processes.  The Trainer/Developer collaborates with corporate and
organizational representatives responsible for the purchase and
management of mental health benefits and programs.


•        Prepares, and implements training curricula in multicultural
contexts to enhance the understanding of mental health issues in the
workplace as manifested by people from diverse backgrounds.
•        Develops, implements, and evaluates new and existing training
and professional development programs around culturally responsive
practices state-wide.
•        Provides consultation on the development of other curriculum
materials, ensuring a consistent, clear message for culturally
responsive practices.
•        Conduct academic literature review and develop resources for
the Program.
•        Provides needs assessment and consultation to agencies to
enhance their reach and work with diverse communities.
•        Travels to statewide and regional meetings/trainings as
needed, which may require (multi)overnight travel arrangements.
•        Communicate effectively with a diverse consumer population
and promote favorable interaction with managers, co-workers and
•        Researches and disseminates the effective components of a
culturally responsive multi-level system of support for various
organizations (e.g., business sectors, social service agencies, etc.).
•        Recommends action plans, goals, and program evaluations
ensuring the effectiveness of culturally sensitive programs.
•        Advises private sector and non-profit social service entities
of available resources, tools, professional development opportunities,
and supports.
•        Collaborates with and facilitates communication with
community partners, service providers, stakeholders and professional
organizations to work towards coordinating the infusion of a
culturally responsive focus in agencies within California.
•        Maintains communication with government and subcontractors as
required by the program.
•        Provides program and administrative support for the
implementation of statewide research, development, and training
project, including outreach and dissemination of information.
•        Works closely with the Statewide Prevention Projects Director
to document progress and process and ensure timelines and deliverables
are fulfilled.
•        Assists with preparation for events, conferences, and
presentations, including preparation of materials.
•        Plans and organize logistics for program including scheduling
and managing agendas and minutes for meetings.
•        Maintains proper documentation of program and ensure timely
submission of required reports.
•        Responsible for reporting to work on time and maintaining
reliable attendance in accordance with Pacific Clinics’ policy.
•        Model Pacific Clinics’ approach, mission and core values in
all communication and correspondence.
•        Perform other duties as assigned.


To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.


Initiate and maintain professional interactions and communication with
Clinics’ employees and/or others.

Perform as part of a multidisciplinary team and interacts with all
levels of organizational staff and management; outside auditors and/or
Agency vendors.

•        Communication – Effectively and consistently communicate
contract and compliance directives to staff.  Encourage interactive
discussions and maintain an open-door policy. Ensure that all staff
within the program are properly educated and informed regarding
matters relating to Pacific Clinics, the program, and the division.
•        Relationships and Attitude – Model professionalism by
maintaining effective working relationships, following all
policies/procedures, and approaching challenges with a proactive and
positive attitude.  Also, develop strong, trusted relationships with
colleagues and customers.
•        Attendance –Models good attendance by adhering to their
regular work schedule. Occasionally working additional/varied hours to
accommodate workflow as needed.
•        Problem Solving – Ability to analyze problems and implement
acceptable solutions.
•        Confidentiality – Maintains the confidentiality of all
business documents and correspondence.


•        Minimum Bachelor’s Degree; Master’s Degree in Management or
Administration (MBA, MPA, or MPH) and/or human service fields
•        Minimum two (2) years mental health or business program
experiences preferred.
•        Experience with regional or statewide training, consultation,
coordination, and advocacy preferred.
•        Knowledge and experience working with NAMI (National Alliance
for the Mentally Ill) preferred.
•        Experience in human resources, Employee Assistance Programs,
and public administration preferred.
•        Experience in marketing and/or presentation/training provided
to private/corporate entities preferred.
•        Must have strong presentation and relationship-building skills.
•        Must be able to demonstrate competence as a
•        Must have professional communication skills, in person and
through electronic correspondence.
•        Strong critical thinking skills.
•        Ability to multi-task independently with strong organizational skills.
•        Ability to teach skill building intervention techniques,
approaches and strategies.
•        Ability to facilitate a collaborative learning environment
using best practices in adult education, course delivery.
•        Must be able to prepare comprehensive reports and represent
ideas clearly and concisely, both orally and in writing.
•        Computer literacy (Word, Excel, PowerPoint, and internet).
•        Must possess a valid California driver’s license and maintain
an insurable driving record under the Clinics’ liability policy.
•        Bicultural understanding of Latino/an American, African
American, or Asian Pacific Islanders cultures preferred.
•        Bilingual English and Spanish and/or other Asian language preferred.


While performing the duties of this job the employee is frequently
required to stand or sit.  The employee is required to produce records
and/or documentation in manual or electronic format.  The employee is
expected to regularly lift and/or move up to 5 pounds and occasionally
move/lift up to 10 pounds.  As required by the contracts, the employee
will need to travel to out of town meetings and trainings from one to
several days each trip.

The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.


The work environment characteristics described here are representative
of those an employee may encounter while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed
to moving mechanical parts and external weather conditions.  The noise
level in the work environment is usually moderate.  Overnight travel
and community outreach is required.


A review of this description has excluded the marginal functions of
the position that are incidental to job performance of the fundamental
job duties.  All duties and requirements are essential job functions.

This job description in no way states or implies that these are the
only duties to be performed by this employee.  The employee will be
required to follow any other instructions and to perform any other
duties requested by his or her manager and/or supervisor.

Send Applications:

Michi Fu Ph.D.
Statewide Prevention Project Director | Pacific Clinics
13177 Ramona Blvd., Suite F, Irwindale, CA 91706
626-962-6168 *101 w | 626-962-0068 f