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Frequently Asked Questions: Ordering Transcripts

How can I order an official or unofficial transcript?

All transcript requests and payments can be made through our online service via transcripts.alliant.edu.

How much does it cost to order a transcript?

Official Transcript
Regular Processing: $10/transcript
Rush Processing: $20/transcript

Unofficial Transcript
Regular Processing: $5/transcript
Rush Processing: $10/transcript

*The Clearinghouse charges an additional $2.50 online order fee.
*Additional costs for overnight mail
*Additional costs for electronic PDF

What is the difference between an official and unofficial transcript?

An official transcript will be printed on official transcript paper that contains Alliant International University's logo and the university registrar's signature. The official document will be sealed in an official transcript envelope that will then be placed into a separate envelope addressed to the requested recipient.

An unofficial transcript will be printed on regular copy paper. It will not contain Alliant International University's logo or the university registrar's signature. The unofficial document will be placed directly into an envelope addressed to the requested recipient.

Does the electronic PDF transcript have expiration date?

For security purposes, electronic PDF transcripts will expire after 30 days, even if it has been saved to your computer or forwarded to another party. To retain a copy, you will need to print it. Please be aware that printed copies of a PDF electronic transcript will bear the institution watermark and will be considered unofficial.

I have attended both undergraduate and graduate programs at Alliant, do I need to submit two separate transcript requests?

You only need to submit one transcript request. The transcript issued will contain your full academic record.

How long does a transcript take to process and when will I receive it?

Regular processing: 6-10 business days
Rushed processing: 1-2 business days

*Please allow an additional 3-7 days for delivery by the United States Postal Service
*Transcripts may take longer to process during busy seasons.

Can a transcript be overnighted?

Transcripts can be mailed overnight to a valid address. Transcripts CANNOT be overnighted to a P.O. Box address.

Can Alliant International University take credit card information over the phone?

Unfortunately, credit card information cannot be taken over the phone. All payments can be made through our online services via transcripts.alliant.edu.

What do I do if the requested recipient has trouble viewing the PDF transcript?

Visit the FAQ regarding troubleshooting provided by the National Student Clearinghouse:

Can I order official and unofficial transcripts in the same transaction?

All transcript requests and payments can be made through the university's online service via transcripts.alliant.edu, however, the official and unofficial transcripts must be ordered separately.

From the link stated above, proceed by clicking the link "Order Your Transcript" to be directed to the Welcome Center for ordering transcripts. Here, there will be respective links for ordering an unofficial or official transcripts. See picture below:

Order transcripts

Where should former Chancellor University students order their transcripts?

As Chancellor University is now closed, all transcript requests must be made through the Ohio State Board of Career Colleges and Schools. Below are steps to obtain your official transcript:

    1. Visit: scr.ohio.gov/
    2. Find the dropdown menu titled "Consumer Information"
    3. Click "Student Transcripts" to fill out your request form
    4. Return completed form with $15 payment included



Contact information

National Student Clearinghouse

Phone:   703-742-4200
                M-F: 10am-2pm PT
Email:     transcripts@studentclearinghouse.org

Alliant International University

Name:    Ann Cai
                Processes transcripts system wide
Phone:   858-635-4463
Email:    transcripts@alliant.edu