John C. Renner, PhD

Specialties and Interests

• Management Assessment and Coaching
• Program and Performance Evaluation
• Personal Development Counseling
• Consulting Skills and Operations

Courses Taught

• Executive Coaching
• Organization Diagnosis
• Introduction to Consulting
• Adult and Career Development
• Human Resource Management
• Individual Assessment for Business & Career

Dissertations Chaired or Read

• The lone wolf phenomena: impact on organization commitment and turnover in sales, Alisa Wilson
• Impact of commitment to supervisor on organization justice and intention to leave, April West
• Workplace fit perceptions, job satisfaction organization citizenship and turnover intentions, Victoria Davis
• Expatriate performance judgments, Merle Riepe (WINNER of the RHR best dissertation award 2005!)
• Conflict resolution strategies, Shetal Desai
• Learning organizations and commitment, Alysia Hawkins
• Generational differences in motivation, Julie Huey
• Emotional intelligence and leadership style, Lena Vartanian
• Top management team interaction, environmental turbulence and firm performance in family businesses, Dominic van Buch
• Emotional intelligence and burnout in supervisors, Tara Brannon
• Emotional intelligence and expatriate cross-cultural adjustment, Saira Jhutty

Professional Experience

• Alliant International University, Assistant Professor & Managing Director of the Organizational Consulting Center, San Diego, California, 2003-present. Coordinate the consulting program, lead consulting teams, chair doctoral dissertations, write and teach.
• Aravest Inc., Founder & Manager, Menlo Park, 2000 - 2003. Executive coaching and career counseling at the VP and CEO levels in San Francisco and Silicon Valley.
• Hagberg Consulting Group, Senior Consultant, Silicon Valley, 1998 - 2000. Coaching and culture change for clients in rapid growth mode.
• World Bank Group, Internal Consultant, Washington D.C., 1995 - 1997. Consultant and management advisor on organization development projects.
• Lee Hecht Harrison, Inc., Senior Vice President, New York, NY, 1992 - 1995. Operations and merger integration in the United Kingdom
• Aravest Inc., Founder, Menlo Park, California, 1990 - 1992. Survey research, team building and coaching in Silicon Valley and the Bay area.
• The ARA Consulting Group, Founder and Manager, Toronto, Ontario, 1977 - 1990. Created a successful international management consulting firm; later acquired by KPMG Bearing Point.
• KPMG Peat Marwick, Senior Consultant & Team Leader, Toronto, Ontario, 1973 - 1977. Management assessments, training, team building and social research.

Recent Consulting Services

• 2006-2003, Coaching managers and managing a team of consultants to do coaching, strategic planning, team building and survey research. Clients include a charter school, US Navy, Art Institute, Argosy University, San Diego Employers Association.
• 2003-1991, Executive advisor: coaching at the director level and above for performance (Visa, Celera) development (National Semiconductor, Zurich Insurance), succession (Clorox, Seagate), selection (Quantum, Gymboree) and start-up survival (Vixel, Intime, Vaxgen).
• 2003-1991, Leadership team coaching: Director level and above in the building industry (Beck Group), medical device (Humphrey), optoelectronics (Hewlett-Packard), manufacturing (Philips) and start-ups (Adaptive Broadband).
• 2003-1991, Career/outplacement: Counseling or termination training for managers at Intel, Apple Computer, Pacific Bell, Citibank, Chase Manhattan Bank, Accuson, Accenture, KPMG Peat Marwick, AT&T, Sun, Bank of America, Praxair, Nortel, Sony, Royal & Sun Alliance Insurance, Qualcom, Philips, KLA-tencore, Dun & Bradstreet, etc.
• 2002, Organization research and change: Assessed the culture of a rapidly expanding telecom company and worked with the management team over a period of months to identify aspects of the culture that they needed to protect and those they wanted to change. Worked one-on-one with each member of the executive team, coaching them on management styles and decisions. Conducted a second study after 18 months and reformulated the teams and topics in accordance with ongoing developments.
• 1999, Merger and integration research: Conducted culture and management team assessments of two corporations that were about to merge. The results were presented to both Boards and recommendations were made concerning the priorities and the make-up of the integration team.
• 1998-1985, Education administration consultant: Turkey, Philippines, Bangladesh: As the management and communications specialist on World Bank appraisal missions, was responsible for reviewing the administrative organization and operations of Ministries of Education and recommending methods and resource requirements for strengthening these units as part of an overall educational improvement program. Staff training, systems upgrade and a research-based communications program for both within and outside of the Ministry were recommended as key elements in achieving the desired changes.
• 1998-1996, Research on feedback and coaching: Evaluated the World Bank’s pilot management feedback and coaching program for the most senior 100 managers in the Bank. Presented results to the executive review committee of the Bank, and designed a communications and coaching program that would ensure better use of the feedback results in the future. Designed the evaluation of the next pilot project. Participated on Bank consultant selection committees and was the internal technical expert on the Bank team responsible for the attitude survey of 10,000 Bank staff.
• 1997, Management training, Egypt: Headed a team to design and deliver a two-week management training workshop for an industry association that represented all of the petroleum firms operating in Egypt. Initiated and managed this first full-cost recovery project, which was delivered jointly by the Economic Development Institute and the Learning and Leadership Center of the World Bank.
• 1997, Community strategic planning: for a Bank project in Sierra Leone, designed a process for training central government officials in means of incorporating the views of citizens, interest groups, and government officials at the state and local levels in developing a plan for the economic and social development of the nation.
• 1998-1997, Training advisor: Internal training consultant to 18 senior task manager specialists (e.g., economists, engineers, water resource experts, biologists). Advised them on designing, managing, marketing and evaluating the training programs and seminars that each task manager developed for their clients in developing countries who set local policy and managed the World Bank projects.
• 1992, Organization research and change: Conducted job satisfaction surveys, training, department reviews and team building for managers and staff of Becton Dickinson Immunocytometry Systems.
• 1991, Management-by-objectives: Xoma drugs was undergoing a re-organization due to the FDA’s negative response to a drug in development, and the subsequent termination of that program. Worked closely with HR and the CEO to implement an integrated strategic planning and MbO program.
• 1992-1991, Education research systems: In Lao PDR (i.e., Laos), for an Asian Development Bank project to strengthen the primary and secondary education system, was responsible for developing and implementing a monitoring and evaluation system. This involved training local staff and advising on the organization and management of a project implementation unit. Prepared a handbook describing the processes and pitfalls of implementing a national monitoring and evaluation system.
• 1990, Communications research: Prepared a plan for the consortium of firms which were competing to implement a five-year government program to educate the US population about AIDS. Developed methods to reach drug users, the homeless, teenagers and selected ethnic populations

Professional Degrees & Licenses

• Licensed Psychologist in California PSY 11956
• Previously resident and licensed in Ontario, CANADA
• Ph.D., University of Alberta, Edmonton, social psychology
• MA, University of Alberta, Edmonton, social psychologY
• BA, University of California, psychology, Riverside

Academic Publications and Presentations

• Riepe, M. & Renner, J. (2006, August). Identifying predictors of expatriate job performance using multiple raters. Invited symposium presented 114th meeting of the American Psychology Association, Washington, D.C.
• Renner, J. (2006, March). Coaching and consulting in multicultural contexts. Paper presented as a panelist on Multicultural Coaching at 60th meeting of the California Psychology Association, San Francisco, CA.
• Renner, J. (2006, March). Coaching and culture change: A cautionary tale for consultants. Paper presented as a panelist on Healthy Organizations, at the 60th meeting of the California Psychology Association, San Francisco, CA.
• Baker, H.G. & Renner, J. (2005, August). Facilitating effectiveness: the psychological contract in consulting. Poster presented 113th meeting of the American Psychology Association, Washington, D.C.
• Renner, J. (2005, August). Defining a coaching program for performance instead of behavior change. Poster presented 113th meeting of the American Psychology Association, Washington, D.C.
• Renner, J. (2005, August). Coaching trends and models in the United States and their applications in Japan. Poster presented at the 30th meeting of the Congress of Interamerican Psychology, Buenos Aires, Argentina.
• Renner, J. (2005 June). An asset management theory of executive coaching. Paper presented at the 30th meeting of the Congress of Interamerican Psychology, Buenos Aires, Argentina.
• Renner J. & Bray, S., (2003). Executive coaching: trends, threats and predictions, Career Resource Laboratory Report, 83-133. Tokyo: Keio University Press.
• Renner J. & Bray, S., (2003). Executive coaching: trends, threats and predictions, Career Resource Laboratory Report, 83-133. Tokyo: Keio University Press.
• Renner, J. (2003). Coaching executives in America. Symposium on new directions in leadership development, Keio University, Japan.
• Renner, J. & Dunn, C., (1999). The Insightful Entrepreneur, Palo Alto: Consulting Psychologists Press.

Community Service

• Clarence Foundation, San Francisco, CA. An engaged international philanthropy organization. Strategic planning, public relations, fund raising (2002-present).
• MPPC, Menlo Park, CA, member of volunteer “go teams” to contribute our physical labor and presence to aid needy communities. I was on teams to build a church in Juarez 1998, a community center in San Jose, Costa Rica (2000), an orphanage in Managua, Nicaragua (2001), a drug rehab center for street kids in San Jose, Costa Rica (2002), and to “wire” a seminary for internet and telephone services in Nairobi, Kenya (2003).
• Adult and Child Guidance Center, San Jose, CA. Retired board member.