Jay M. Finkelman, PhD

Systemwide Associate Dean and Professor Jay Finkelman of the Marshall Goldsmith School of Management (MGSM). Alliant International University 1000 S. Fremont Avenue, Unit 5 Alhambra, CA 91803 Phone: (626) 284-2777 ext. 3160 Fax: (626) 284-0550 email

Biography | Research: Publications and Presentations | Professional Presentations

Biography: Jay M. Finkelman, PhD Jay M. Finkelman, Ph.D., C.P.E. Systemwide Associate Dean and Professor Jay Finkelman of the Marshall Goldsmith School of Management (MGSM). Organizational Psychology Division is a nationally recognized expert in human resources management and fair employment practices. He has testified in many high profile court cases. Dr. Finkelman is an Industrial and Forensic Psychologist as well as a Certified Professional Ergonomist. He holds a Ph.D. in Industrial / Organizational Psychology from New York University and an M.B.A. in Industrial Psychology from the Bernard M. Baruch School of Business of The City College of The City University of New York. He was a tenured full professor of Industrial Psychology at The City University of New York as well as Dean of Students at Baruch College. He also served on the Doctoral Faculty in Business, specializing in Organizational Behavior, at the Graduate Center of C.U.N.Y. Dr. Finkelman served in a variety of senior line management positions after leaving C.U.N.Y., including Station Manager of KTVU Television Channel 2 in San Francisco, Vice President in charge of Marketing for Walt Disney television, and Senior Vice President and General Manager for Kelly Services in the Human Resources Management and Staffing Industry. Research: Publications and Presentations Finkelman, J.M. (2006, July/August).  Bigger isn’t always better. Contingent Workforce Strategies. 3(6). 12-13 Finkelman, J. M. & Lowman, R. (2006, June). Ethical Conduct in Staffing. Staffing Industry Review (SIReview). XI (5).23-26. Finkelman, J.M. (2006) Divorcing a supplier is painful, but respect the rule. Contingent Workforce Strategies.3(4). 14-15. Finkelman, J.M. (2006) Think carefully before making a move. Contingent Workforce Strategies. 3(3), 12-13. Finkelman, J. M. (2006). Is vendor neutrality possible? Contingent Workforce Strategies, 3(2), 12-13. Finkelman, J. M. (2005). Legal and forensic issues in management. Special Issue Editor for The Psychologist-Manager Journal. Finkelman, J. M. (2005). Introduction to special issue: Legal and forensic issues in management. The Psychologist-Manager Journal, 8(2), 103-4. Finkelman, J. M. (2005). Juror Perception of Employment Litigation. The Psychologist-Manager Journal, 8(1), 45-54. Finkelman, J. M. (2005). Sexual Harassment – The Organizational Perspective. In A.  Barnes Editor (Ed.): The Handbook of Women, Psychology and the Law, (pp. 64-78). San Francisco, CA: Jossey-Bass. Finkelman, J. M. (2005). Review your staffing supplies on a regular basis. Contingent Workforce Strategies, 2(3), 14-15. Finkelman, J. M. (2005). Setting and enforcing quality standards can produce continuous improvement among your staffing suppliers. Contingent Workforce Strategies, 2(4), I5-16. Finkelman, J. M. (2005). What makes a good VOP program before you can demand one. Contingent Workforce Strategies, 2(5), 12-13. Finkelman, J. M. (2005). When business is good, assembling a workforce can be difficult. Contingent Workforce Strategies, 2(6), 12-14. Finkelman, J. M. (2005).  The good, the bad and the need to make a change. Contingent Workforce Strategies 2(7), 10-11. Finkelman, J.M. (2005). How well does training work? Make sure to evaluate training programs – your own and your staffing supplier’s. Contingent Workforce Strategies. 10-11. Finkelman, J.M. (2005). Keep an eye on you vop. Contingent Workforce Strategies.10-11. Finkelman, J. M. (2005). When business is good, assembling a workforce can be difficult. Contingent Workforce Strategies. 12-14. Finkelman, J. M. (2005).You need to know what makes a good VOP program before you can demand one. Contingent Workforce  Strategies. 12-13. Finkelman, J. M. (2005). Setting quality standards for suppliers can yield continuous improvement. Contingent Workforce Strategies. 15-16. Finkelman, J. M. (2005). Review your staffing supplies on a regular basis. Contingent Workforce Strategies. 14-15. Finkelman, J. M. (2005). Here’s one gift horse you should look in the mouth. Contingent Workforce Strategies. 14-15. Finkelman, J. M. (2004). Who’s The Boss? Contingent Workforce Strategies. Finkelman, J. M. (2004). Let the Good Times Roll. Staffing Industry Review (SIReview), IX. Finkelman, J. M. (2004). Satisfaction For All: Motivating A Contingent Workforce. Contingent Workforce Strategies, 1.6, 28-31. Finkelman, J. M. (2004). Don’t Hesitate to Ask. Contingent Workforce Strategies, 1.5, 12-13 Finkelman, J. M. (2004). The Ins and Outs of Vendor-on-Premises Programs. Contingent Workforce Strategies, 1.4, 14-15. Finkelman, J. M. (2004). Take Charge of Your Training. Contingent Workforce Strategies, 1.3, 12-13. Finkelman, J. M. (2004). Transparency in Management Competence. Staffing Industry Review (SIReview), IX (9), 24-27. Finkelman, J. M. (2004). What Business Are We Really In? Gaining Profitable Market Share. Staffing Industry Review (SIReview), IX (5), 50-53. Finkelman, J. M. (2004). Make Sure You’re In the Know. Contingent Workforce Strategies, 1.2, 13 & 35. Finkelman, J. M. (2004). Testing the Testing Programs: Distinguishing High Quality from High Risk. Contingent Workforce Strategies, 1.1, 26-27. Finkelman, J. M. (2004) Sales Management Best Practices. Staffing Industry Review (SIReview). Finkelman, J. M. (2003).  Taming the Reckless Manager: Inoculating Your Company Against Sexual & Racial Harassment Claims. Staffing Industry Review (SIReview), VIII(4), 28 – 31. Finkelman, J. M. (2003).  Enhancing Performance With Recognition & Incentives. Staffing Industry Review (SIReview), VIII(3), 34-36. Finkelman, J. M. (2003).  Managing Your Sales Force. Staffing Industry Review (SIReview), IX(3), 24-28. Finkelman, J. M. (2003).  “Opportunistic” Staffing Strategy: Maximizing Customer Relationships. Staffing Industry Review (SIReview), VIII(10), 30-34. Finkelman, J. M. (2003). Doing More With Less Without Burning Staff. Staffing Industry Review (SIReview),VIII(6), 18-22. Finkelman, J. M. (2003).  If It Hurts, Don’t Do It – Correcting Dysfunctional Management.  Staffing Industry Review (SIReview),VIII(6), 40-41. Finkelman, J. M. (2003). Taming The Reckless Manager. Staffing Industry Review (SIReview),VIII(4), 28-31. Finkelman, J. M. (2003). Performance Appraisal Programs Can Be Hazardous. Staffing Industry Review (SIReview), VIII. Finkelman, J. M.  (2003). Use a Valid Test, or Don’t Test At All. Staffing Industry Review (SIReview), VIII(1), 49-52. Finkelman, J. M. (2002).  Gaining Perspective – Listening to the Marketplace. Staffing Industry Review (SIReview), VII(6), 44 - 46. Finkelman, J. M. (2002). Restructuring Sales & Service. Staffing Industry Review (SIReview), VII(5), 29-31. Finkelman, (2002). J. M. Managing Your Sales Force For Greater Productivity. Staffing Industry Review (SIReview), VII(4), 25-27. Finkelman, J. M. (2002). Enhancing Performance With Recognition & Incentives.Staffing Industry Review (SIReview), VII(3), 27-29. Finkelman, J. M. (2002). Especially in Tough Times, Management Matters. Staffing Industry Review (SIReview), VII(1), 61-64. Finkelman, J. M. (2002). The Expert Witness in Employment Litigation (chapter). Expert Witness Update 2002 Edition, Aspen Law & Business. Finkelman, J. M. (2001). Why Staffing Industry CEOs & General Managers Fail. Staffing Industry Review (SIReview), VI(6), 38-40. Finkelman, J. M. (2001). Do The Right Thing. Staffing Industry Review (SIReview), VI(4), 72-76. Finkelman, J. M. (2001). Exploiting Downsizing While Avoiding Meltdown. Staffing Industry Review (SIReview), VI(3), 14-16. Finkelman, J. M. (2001). Vendor On Premises Programs for the Next Century. Staffing Industry Review (SIReview), VI(2), 30-36. Finkelman, J. M. (2001). Managing For Effective Performance. Staffing Industry Review (SIReview), VI(2), 85-88. Finkelman, J. M. & Editors (2000-2001). Special Report - Vendor On Premises – Sophistication in Services Becomes Competitive Strength. Staffing Industry Sourcebook, 243-245. Finkelman, J. M. (2000). Choosing an Effective Board of Directors. Staffing Industry Review (SIReview), V(5), 114-122. Finkelman, J. M. & Editors (2000). Vendor On Premises Programs - A 10 Year Retrospective. Staffing Industry Reports, August. Finkelman, J. M. (2000). The Dysfunctional Manager. Staffing Industry Review (SIReview), V(3), 106-108. Finkelman, J. M. (1994). A Large Database Study of the Factors Associated with Work-Induced Fatigue. Human Factors, 36(2), 232-243. McCrohan, K. F. & Finkelman, J. M. (1981). Social Character and the New Automobile Industry. California Management Review, 24(1), 58-67. Finkelman, J. M. (1981). Men and Women In Broadcasting. Scanlines, Winter. Finkelman, J. M. (1981). Time Management. BDA Scanlines, Summer. Finkelman, J. M. (1981). Guide to Assertive Management. BDA Scanlines, Spring. Finkelman, J. M. (1980). Performance Appraisals. BDA Scanlines, Winter. Finkelman, J. M. (1980). Organizational Power: How to Find and Use It. BDA Scanlines, Summer. Finkelman, J. M. & Kirschner, C. (1980). An Information Processing Interpretation of Air Traffic Control Stress. Human Factors, 22, 561-567. Glass, D. C., Krakoff, L. R., Finkelman, J. M., Snow, B., Contrada, R., Kehoe, K., Mannucci, E. G., Isecke, W., Collins, C., Hilton, W. F. & Elting, E. (1980). Effect of Task Overload Upon Cardiovascular and Plasma Catecholamine Responses in Type A and B Individuals. Basic and Applied Social Psychology, 1, 199-218. Finkelman, J. M., Zeitlin, L. R., Romoff, R. A., Friend, M. A. & Brown, L. S. (1979). Conjoint Effect of Physical Stress and Noise Stress on Information-Processing Performance and Cardiac Response. Human Factors, 21, 1-6. Finkelman, J. M., Zeitlin, L.R., Filippi, J.A. & Friend, M. A. (1977) Noise and Driver Performance. Journal of Applied Psychology, 62, 713-718. Finkelman, J. M. (1977). Information Processing Load as a Human Factors Criterion for Computer System Design. Symposium Paper in R.E. Granda & J.M. Finkelman (Ed.): The Role of Human Factors In Computers. New York: Human Factors Society. Granda, R.E. & Finkelman, J. M. (Ed.) (1977). The Role of Human Factors In Computers. New York: Human Factors Society. Finkelman, J. M. (1977). Wrestling With the Problem of Productivity. Compressed Air, 82(8), 6-9. Finkelman, J. M., Wolf, E. H. & Friend, M. A. (1977). Polynomial Regression Analysis as an Alternative to ANOVA for Data Characterized by Lower Order Trends. Human Factors, 19(3), 279-281 Finkelman, J. M., Wolf, E. H. & Friend, M. (1977). Modified Discriminant Analysis as a Multivariate Post-Comparison Extension of MANOVA for Interpretation of Simultaneous Multimodality Measures. Human Factors, 19(3), 253-261. Reichman, W. & Finkelman, J.M. (1976). The Supervisory Style of Police Chiefs: Their Concern for Performance – Their Concern for People. Canadian Police Chief, 65(3), 12-16 & 50-53. Finkelman, J. M. & Brandston, H. (1976). Emergency Lighting Under Emergency Conditions, Lighting Design and Application, 6(5), 45-50. Zeitlin, L. & Finkelman, J. M. (1975). Subsidiary Task Techniques of Digit Generation and Digit-Recall as Indirect Measures of Operator Loading. Human Factors, 17(2), 218-220. Finkelman, J. M. (1975). Effects of Noise on Human Performance. Sound and Vibration, 10(9), 26-28. Finkelman, J. M. (1975). Auto Headlights – Time for a Change. Lighting Design and Application, 5, 22-24. Finkelman, J. M. & Reichman, W.  (1974). Police Training Strategies: A Contingency Model. Journal of Police Science and Administration, 2(4), 423-428. Brandston, H. & Finkelman, J. M. (1974). Urban Lighting by Franchise – Pro and Con. Lighting Design and Application, 4(7). Balinsky, B. & Finkelman, J. M. (1973). Industrial and Organizational Psychology. Chapter in B. Wolman (Ed.): Handbook of Psychology. Englewood Cliffs, N.J.: Prentice Hall. Finkelman, J. M. (1972). An Information Processing Evaluation of the Effect of Stress. Paper presented and published in Colloquium Proceedings of the International Congress of the Institute for Accident Research, Cologne, Germany. Zeitlin, L. & Finkelman, J. M. (1971). Comparison of “Random Digit Generation” and “Delayed Digit Recall” as Subsidiary Task Measures of Operator Loading in Man-Machine Systems. American Psychological Association Experimental Publication System, 12, Ms. No. 458-12. Finkelman, J. M. & Glass, D.C. (1970). A Reappraisal of the Relationship Between Noise and Human Performance by Means of a Subsidiary Task Measure. Journal of Applied Psychology, 54, 211-213. Zeitlin, L. & Finkelman, J. M. (1969). Measurement of Operator Loading in Pursuit Rotor tracking by a “Random Digit” Generation Subsidiary Task. Davidson Laboratory Reports, No. 1401, August, Stevens Institute of Technology, Hoboken, N.J. (H.E.W. Research Grant No. 5 Rol UT 0031-01/02/03) Zeitlin, L. & Finkelman, J. M. (1969). A “Random Digit” Generation Subsidiary Task Measure of Operator Perceptual Motor Loading. American Psychological Association Experimental Publication System, 1, Ms. No. 035B. Zeitlin, L. & Finkelman, J. M. (1969). A Subsidiary Task Evaluation of the information Processing Load in a Vehicular Control Simulation. American Psychological Association Experimental Publication System, 3, Ms. No. 106B. Professional Presentations May 2006 Lefkowitz, J.M., Finkelman, J.M, & Redmond, B. (2006, May).  Job Reactions of Nontraditional or “Contingent” Professional Workers.  Presentation at the Society for Industrial and Organizational Psychology 21st Annual Conference, Dallas. May 2006 Ensari, N., et al. (2005, May). Diversity and Intergroup Relations Within Organizations.  Finkelman, J., Symposium Discussant at Society for Industrial and Organizational Psychology 21st Annual Conference, Dallas. March 2006 Lowman, R.L, Finkelman, J.M., Turner, R., Peterson, D., Lewis, J., & Renner, J. (2006, March).Coaching and Consulting in Multicultural Contexts. Presentation at California Psychological Association Convention, San Francisco. October 2005 Lowman, R.L., & Finkelman, J.M. (2005, October). A Generic Code of Ethics for the Practice of Management? Lessons From Professions Whose Practice Domain Is Business. Presentation at the St. John's University Business Ethics Conference, New York. September 2005 Information Processing Consequences of Automotive Lighting Design Advancements April 2005 Lefkowitz, J., & Finkelman, J.M. (2005, April). “Giving (I-O) psychology away” – but to whom? Panel presented at the annual meeting of the Society of Industrial-Organizational Psychologists, Los Angeles. June 2004 ISPI-LA, Well Intentioned Appraisal, Testing & Certification Programs May Be Dangerous to Your Health January 2004 ASTD-LA, HR and the Law: The Use and Abuse of Psychological Tests August 2003 Personnel Testing Council of California, Legal Consequences of Unvalidated Testing Instruments in Employment