Biography: Jay M. Finkelman, PhDJay M. Finkelman, Ph.D., C.P.E. is the Systemwide Associate Dean, Professor, and Los Angeles Program Director of Alliant International University’s Marshall Goldsmith School of Management (MGSM), Organizational Psychology Division. He served as a senior manager, consultant and expert witness in employment, staffing and human resources management for over two decades. He has had hundreds of retentions and depositions, and testified at trial over 43 times. Dr. Finkelman is an Industrial and Forensic Psychologist as well as a Certified Professional Ergonomist. He holds a Ph.D. in Industrial / Organizational Psychology from New York University and an M.B.A. in Industrial Psychology from the Bernard M. Baruch School of Business of The City College of The City University of New York. He was a tenured full professor of Industrial Psychology at The City University of New York as well as Dean of Students at Baruch College. He also served on the Doctoral Faculty in Business, specializing in Organizational Behavior, at the Graduate Center of C.U.N.Y. Dr. Finkelman served in a variety of senior line management positions after leaving C.U.N.Y., including Station Manager of KTVU Television Channel 2 in San Francisco, Vice President in charge of Marketing for Walt Disney television, and Senior Vice President and General Manager for Kelly Services in the Human Resources Management and Staffing Industry. Dr. Finkelman holds a Diplomate from the American Board of Professional Psychology and from the American Board of Forensic Psychology where he is also a fellow. He is a Certified Personnel Consultant from the National Association of Personnel Consultants and a Certified Employment Specialist from the California Association of Personnel Consultants. He is a licensed psychologist in the State of California and in the State of New York and is listed in the National Register of Health Service Providers in Psychology. He is a member of Psi Chi, Delta Sigma Rho – Tau Kappa Alpha and Beta Gamma Sigma, and received the Excellence In Teaching Award from C.U.N.Y. He is a member of the Industrial Psychology and Engineering Psychology Divisions of the American Psychological Association, the Human Factors and Ergonomics Society and the American Academy of Forensic Psychology. Dr. Finkelman specializes in Human Resources, staffing industry management practices, employment discrimination (gender, age, race, and disability), sexual harassment, ADA (Americans with Disabilities Act), conflict of interest, negligent hiring/retention, wrongful termination, adverse impact, performance appraisal, psychometrics, statistical analysis, human factors and ergonomics.
Research: Publications 2004-Present- Finkelman, J. M. (2004) Sales management best practices. Staffing Industry Review (SIReview).
- Finkelman, J. M. (2004). Testing the testing programs: Distinguishing high quality from high risk. Contingent Workforce Strategies, 1.1, 26-27.
- Finkelman, J. M. (2004). Make sure you’re in the know. Contingent Workforce Strategies, 1.2, 13 & 35.
- Finkelman, J. M. (2004). Sexual harassment – The organizational perspective. Chapter in Women, Law & Psychology, Andrea Barnes, Editor, in press.
- Finkelman, J. M. (2004). What business are we really in? Gaining profitable market share. Staffing Industry Review (SIReview), IX (5), 50-53.
- Finkelman, J. M. (2004). Transparency in management competence. Staffing Industry Review (SIReview), IX (9), 24-27.
- Finkelman, J. M. (2004). Take charge of your training. Contingent Workforce Strategies, 1.3, 12-13.
- Finkelman, J. M. (2004). The ins and outs of vendor-on-premises programs. Contingent Workforce Strategies, 1.4, 14-15.
- Finkelman, J. M. (2004). Don’t hesitate to ask. Contingent Workforce Strategies, 1.5, 12-13.
- Finkelman, J. M. (2004). Satisfaction for all: Motivating a contingent workforce. Contingent Workforce Strategies, 1.6, 28-31.
- Finkelman, J. M. (2004). Let the good times roll. Staffing Industry Review (SIReview), IX, in press.
- Finkelman, J. M. (2004). Who’s the boss? Contingent Workforce Strategies, in press.
- Finkelman, J. M. (2005). You need to know what makes a good VOP program before you can demand one. Contingent Workforce Strategies. (pp.12-13). Los Altos, CA: Staffing Industry Analyst, Inc.
- Finkelman, J. M. (2005). Setting quality standards for suppliers can yield continuous improvement. Contingent Workforce Strategies. (pp.15-16). Los Altos, CA: Staffing Industry Analyst, Inc.
- Finkelman, J. M. (2005). Review your staffing supplies on a regular basis. Contingent Workforce Strategies. (pp.14-15) Los Altos, CA: Staffing Industry Analyst, Inc.
- Finkelman, J. M. (2005). Here’s one gift horse you should look in the mouth. Contingent Workforce Strategies. (pp.14-15) Los Altos, CA: Staffing Industry Analyst, Inc.
- Finkelman, J. M. (2005). Juror perception of employment litigation. The Psychologist-Manager Journal, 8(1), 45-54.
- Finkelman, J. M. (2005). Legal and forensic issues in management. Special Issue Editor for The Psychologist-Manager Journal.
- Finkelman, J. M. (2005). Introduction to special issue: Legal and forensic issues in management. The Psychologist-Manager Journal, 8(2), 103-4.
- Finkelman, J. M. (2005). Sexual Harassment – The Organizational Perspective. In A. Barnes Editor (Ed.): The Handbook of Women, Psychology and the Law, (pp. 64-78). San Francisco, CA: Jossey-Bass.
- Finkelman, J. M. (2005). Review your staffing supplies on a regular basis. Contingent Workforce Strategies, 2(3), 14-15.
- Finkelman, J. M. (2005). Setting and enforcing quality standards can produce continuous improvement among your staffing suppliers. Contingent Workforce Strategies, 2(4), I5-16.
- Finkelman, J. M. (2005). What makes a good VOP program before you can demand one. Contingent Workforce Strategies, 2(5), 12-13.
- Finkelman, J. M. (2005). When business is good, assembling a workforce can be difficult. Contingent Workforce Strategies, 2(6), 12-14.
- Finkelman, J. M. (2005). The good, the bad and the need to make a change. Contingent Workforce Strategies 2(7), 10-11.
- Finkelman, J.M. (2005). How well does training work? Make sure to evaluate training programs –your own and your staffing supplier’s. Contingent Workforce Strategies. 10-11.
- Finkelman, J.M. (2005). Keep an eye on your vop. Contingent Workforce Strategies. 10-11.
- Finkelman, J. M. (2005). When business is good, assembling a workforce can be difficult. Contingent Workforce Strategies. 12-14.
- Finkelman, J.M. (2006, July/August). Bigger isn’t always better. Contingent Workforce Strategies. 3(6). 12-13.
- Finkelman, J. M. & Lowman, R. (2006, June). Ethical conduct in staffing. Staffing Industry Review (SIReview). XI (5).23-26.
- Finkelman, J.M. (2006) Divorcing a supplier is painful, but respect the rule. Contingent Workforce Strategies. 3(4). 14-15.
- Finkelman, J.M. (2006) Think carefully before making a move. Contingent Workforce Strategies. 3(3), 12-13.
- Finkelman, J. M. (2006). Is vendor neutrality possible? Contingent Workforce Strategies, 3(2), 12-13.
- Finkelman, J. M. (2007, June). It’s still the Money, Stupid! Staffing Industry Review (SIReview), 12-20.
- Finkelman, J.M. (2007). Employment and discrimination litigation: The dysfunctional side of workplace diversity. In H. Hall (Ed.), Forensic Psychology and Neuropsychology for Criminal and Civil Cases (pp.548-564). Boca Raton, FL: Taylor and Francis Group.
- Finkelman, J.M. (2007). Discrimination, harassment, and retaliation: The dysfunctional side of diversity. Consulting Psychology Journal: Practice and Research. Vol 59(4), Dec 2007, 254-260.
- Finkelman, J.M. (2008, February). Taming the reckless leader: Inoculate your company against sexual and racial harassment claims. Leadership Excellence, February 2008, 19.
- Finkelman, J. M. (2008, March). Guerrilla Recruiting Staffing Industry Review (SIReview), Vol. XIV No 3.
- Finkelman, J.M. (2008, June). So Who Is Responsible for Selling Staffing Services? Staffing Industry Review (SIReview), in press.
- Finkelman, J.M. (2008, July). Negative charismatic leaders. Leadership Excellence.
- Goodrich, J., Finkelman, J.M. (2008, September). Global leadership strategies and executive coaching as contingency approaches to create and build a culture of peace within organizations. Publication in theWorld Council for Curriculum and Instruction (WCCI) Conference Proceedings. Judith Johnson and Ismail Mirici (Eds).
- Goodrich, J., Finkelman, J.M (2008). Preparing new leaders for a sustainable world – Implications of executive coaching. For submission to The Psychologist Manager Journal (TPMJ).
- Finkelman, J.M. (2008, in press). Litigation consulting. Consulting Psychology Journal.
- Finkelman, J.M. (2008, in press). This isn’t your father’s consulting (Or your mother’s). Introduction to Special Issue: Atypical Consulting Practices, Consulting Psychology Journal.
- Finkelman, J.M., & Troper, J. (2009, in press). The Seven Attributes of Highly Competitive Staffing Companies. Completed book accepted for publication by Staffing Industry Analysts.
- Finkelman, J.M. & Troper, J. (2009, June). The Seven Attributes of Highly Competitive Staffing Firms: Excerpts from the Forthcoming Book. Staffing Industry Review (SIReview), 39--49. Vol. XIV No 6.
Professional Presentations – 2003 to Present- August 2003 - Finkelman. J.M., (2003, August). Legal Consequences of Unvalidated Testing Instruments in Employment. Personnel Testing Council of California.
- January 2004 - Finkelman, J.M. (2004, January). HR and the Law: The Use and Abuse of Psychological Tests. ASTD-LA.
- June 2004 - Finkelman, J.M. (2004, June). Well Intentioned Appraisal, Testing & Certification Programs May Be Dangerous to Your Health. ISPI-LA.
- April 2005 - Lefkowitz, J., & Finkelman, J.M. (2005, April). "Giving (I-O) psychology away" – But to whom? Panel presented at the annual meeting of the Society of Industrial-Organizational Psychologists, Los Angeles.
- September 2005 - Finkelman, J.M. (2005, September). Information Processing Consequences of Automotive Lighting Design Advancements
- October 2005 - Lowman, R.L., & Finkelman, J.M. (2005, October). A Generic Code of Ethics for the Practice of Management? Lessons From Professions Whose Practice Domain Is Business. Presentation at the St. John’s University Business Ethics Conference, New York.
- March 2006 - Lowman, R.L, Finkelman, J.M., Turner, R., Peterson, D., Lewis, J., & Renner, J. (2006, March). Coaching and Consulting in Multicultural Contexts. Presentation at the California Psychological Association Convention, San Francisco.
- May 2006 - Ensari, N., et al. (2005, May). Diversity and Intergroup Relations Within Organizations. Finkelman, J., Symposium Discussant at Society for Industrial and Organizational Psychology 21st Annual Conference, Dallas.
- May 2006 - Lefkowitz, J.M., Finkelman, J.M, & Redmond, B. (2006, May). Job Reactions of Nontraditional or "Contingent" Professional Workers. Presentation at the Society for Industrial and Organizational Psychology 21st Annual Conference, Dallas.
- April 2007 - Turner, R., Blanton, J., Finkelman, J., & Ferdman, B. (2007, April). Finding Your Niche: From Diverse Backgrounds to Diverse Careers in Consulting Psychology. Presentation at the California Psychological Association’s 2007 Convention, Costa Mesa, CA.
- May 2007 - Finkelman, J.M. (2007, May). Strategic Selection Planning: Recruitment and Selection in a Job-Seeker’s Market. Presentation at the Personnel Testing Council of Southern California, 2007 Spring Conference, Universal City, CA.
- September 2007 - Finkelman, J.M., & Nortz, J. (2007, September). The Psychology of Rule Breaking and Practical Prevention Strategies. Presentation at the Ethics and Compliance Officers Association’s 2007 Annual Business Ethics and Compliance Conference, Century City, CA.
- March 2008 - Finkelman, J. (2008, March). The Leadership Challenge & Dysfunctional Consequences of Diversity in the Workforce. Presentation at the 7th Annual Leadership Conference at Alliant International University, San Diego, CA.
- April 2008 - Renner, J., Finkelman, J.M., Quach, R. (2007, April). Clinicial and University Collaborations: How Your Local University Can Help You Build a Business Consulting Practice. Presentation at the California Psychological Association’s 2008 Convention, Anaheim, CA.
- September 2008 - Goodrich, J., Finkelman, J.M. (2008, September). Global Leadership Strategies and Executive Coaching as Contingency Approaches to Create and Build a Culture of Peace within Organizations. Presentation at the World Council for Curriculum and Instruction (WCCI) Annual Conference. Antalya, Turkey.
- October 2008 - Finkelman, J.M. (2008, October). Testing isn’t just about validity anymore! Presentation at the Personnel Testing Council of Southern California’s (PTC-SC) 2008 Annual Conference on October 2, 2008. Huntington Beach, CA.
- March 2009 - Finkelman, J.M. (2009, March). Dysfunctional and destructive leadership styles. Presentation at the 8th Annual Leadership Conference at Alliant International University on March 18, 2009. San Diego, CA.
- April 2009 - Levin, I., Finkelman, J.M., and Crane, S. (2009, April). What consulting and organizational psychologists should know about business: Speaking the language of executive clients. Presentation at the 2009 Convention of the California Psychological Association on April 17, 2009. Oakland, CA.
- April 2009 - Newman, R., Kelly, L., Mack, C., and Finkelman, J.M., and Crane, S. (2009, April). Psychologists as executives and managers – Do we have what it takes? Presentation at the 2009 Convention of the California Psychological Association on April 18, 2009. Oakland, CA.
- May 2009 - Finkelman, J.M. (2009, May). HR and I-O psychology in the courts: No longer "junk science". Keynote presentation for the Southern California I-O and Consulting Division of the California Psychological Association on May 8, 2009. Pacific Palisades, CA.
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