Continuing Education Policies & Procedures
CONFIRMATION letters will be mailed within one week of registration and will include directions to the course site. Registrations received less than one week prior to the course's start date will be confirmed via fax, if provided, or telephone.
ATTENDANCE: To earn full credit for a course, 100% attendance is required. Late arrivals beyond a grace period of 15 minutes will not be allowed to receive continuing education credit. Partial credit, i.e., less than the course's approved number of hours, cannot be granted. Letters of completion are presented on site at the end of the program to pre-registrants. SUBSTITUTIONS: Alliant-CE reserves the right to substitute instructors as necessary. Enrollees will be notified and will be allowed to transfer to another section of the course, or another course, with any difference in course fees to be paid by, or refunded to, the enrollee, as applies, or the request a full refund. If a course exceeds the limitations of the facilities, it may be moved or rescheduled. CANCELLATION POLICIES AND PROCEDURES:
Should you need to withdraw or cancel your enrollment from a course anytime BEFORE the scheduled START DATE, you are eligible to receive a partial refund or transfer credit. Please note that a $25 processing fee will be deducted from all refunds and transfer credits. You must contact the Alliant Continuing Education Department, via email or phone, at least one day before the course start date in order to be eligible for a partial refund. Transfers:
Pre-registered individuals wishing to transfer into another CE course BEFORE the scheduled start date may apply their payment to the newly chosen course, minus a $25 processing fee. No-Show or Late Arrival:
If you do not attend your scheduled course or arrive past the 15-minute grace period for any reason, you must notify the Continuing Education Department via phone or email within 48 hours after the course date. You will be issued transfer credit for another Continuing Education course, minus a $25 processing fee. Credit can be applied to any future Continuing Education course for up to one year from the date of issue. Absolutely NO REFUNDS will be granted on or after the scheduled start date of the course. If you miss a course or arrive late, and fail to contact Continuing Education within 48 hours, no transfer credit will be issued. If Alliant Continuing Education is forced to cancel a course, you will be notified at the earliest possible date and will have the option of receiving a full refund or fee credit. Please note that it is the individual’s responsibility to contact Continuing Education in order to receive a refund or transfer credit.
SPECIAL NEEDS STUDENTS: If you require special accommodations, please call the Alliant-CE office for assistance. Your course's on-site coordinator will work with you to meet your needs. All workshop sites, including bathrooms, are wheelchair accessible.
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