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Title: Administrative Assistant

Department: Student Services

Reports To: Director of Campus and Student Services

Hours: 10 a.m. – 6 p.m.

Summary:

The Administrative Assistant, under the direction of the Director of Campus and Student Services, is responsible for answering the main phone line, routing telephone calls, greeting visitors, maintaining campus supplies, maintaining student rosters, updating mailbox information, and working with the Director to assure timely budget reporting for credit card reconciliation. The individual will also perform a variety of basic administrative tasks which include typing, scheduling of rooms and equipment, filing and operating office equipment.

The successful candidate will be dedicated to providing high quality service to all constituencies of Alliant University. S/he will exhibit the highest professional standards and ethical principles and will be committed to the tenets of Alliant University’s Mission and Vision.

DUTIES AND RESPONSIBILITIES:

1. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

2. Receives messages from voicemail and forwards to the appropriate party.

3. Answers questions about Alliant International University and provides callers with the information.

4. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

5. Works with the Director of Campus and Student Services to schedule classrooms, conference rooms, and equipment.

6. Works with the Director to assure that Student Service questions for Financial Aid, Registration, and general academic advising are addressed in a timely manner.

7. Updates and maintains student and faculty mailboxes.

8. Assists the Director with coordination and implementation of campus events and special programs, ie Orientation, Constitution Day, Convocation, and Graduation.

9. Manages ordering and maintaining office supplies for facility.

10. Works with the Director to address facility issues in a timely manner.

11. Oversees scheduling and supervision of Student Employees.

12. Performs other administrative tasks as assigned such as typing, filing and copying.

Requirements:

Education:

High School Diploma or equivalent

Experience:

Minimum of 5 years of office management experience, front desk experience preferred. Experience in balancing clerical work, incoming calls, and requests. Experience working in a customer-focused environment. Excellent communication (verbal and listening) on phone and in person.

Supervises:

Student Employees

Technology Skills:

Excellent computer skills in management information systems and word processing. Experience in CARS integrated database, Microsoft Office including Microsoft Word and Excel); record maintenance experience.

Other Requirements:

The individual must possess a polite service oriented attitude and be a dependable, productive, high quality, team player.

Status: Full time-Exempt

Salary: Depending upon experience

Available: immediately

Apply To: jobs@alliant.edu

Address:

Phone:

Fax:

Email: jobs@alliant.edu

Anti-Discrimination Policy

Alliant International University prohibits discrimination in employment and in its educational programs and activities, including admission or access thereto, on the basis of race, national origin, color, creed, religion, sex, age, marital status, disability, medical condition, veteran status, sexual orientation, gender identity or associational preference.

Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels.

The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.

This policy is governed by Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.