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Title: Financial Aid Administrative Assistant

Department: Financial Aid

Reports To: Financial Aid Counselor

Hours: 8:30 – 5:00

Summary:

The Financial Aid Administrative Assistant, under the general direction of the Financial Aid Counselor performs a variety of general administrative support duties for Financial Aid. S/he has strong abilities to organize and plan work and is capable of handling multiple assignments and prioritizes them in a constantly changing work environment. S/he takes initiative and demonstrates ability to effectively problem-solve.

S/he also prepares correspondence, reports and documents with an attention to detail. S/he must have the ability to handle sensitive information necessitating considerable use of tact, discretion and judgment and exhibit a high level of professionalism.

The successful candidate will be dedicated to providing high quality service to all constituencies of Alliant University. S/he will exhibit the highest professional standards and ethical principles and will be committed to the tenets of Alliant University’s Mission and Vision.

DUTIES AND RESPONSIBILITIES:

Student Services:

1. Provide general clerical support to the Financial Aid Counselor including answering phones, routing calls accordingly, and managing all other “walk-in” contact with students, faculty, staff, administrators and the public;

2. Organize and maintain filing systems for the Financial Aid Counselor;

3. Draft routine correspondence for the Financial Aid Counselor;

4. Supervision of Work Study Students

5. Process various reports used by the Office of Financial Aid

6. Participates in open house and other Financial Aid Events as needed

7. Perform other duties as required and assigned by the Financial Aid Counselor

Requirements:

Education:

Associate’s degree or equivalent combination of education and relevant experience.

Professional Designation:

Experience:

Minimum of two years administrative support.

Technical Skills:

Excellent oral and written communication skills. Demonstrated diplomacy in dealings with others, including strong interpersonal skills with a “customer service” orientation and the ability to work in a dynamic environment. Attention to detail and exceptional organizational and time management skills. Ability to adapt to a fast-paced environment. Ability to work efficiently under pressure, juggle tasks and meet deadlines. Capacity to prioritize multiple projects and adjust workload accordingly. Problem solving and judgment capabilities. Willingness to learn and adapt to new responsibilities. Ability to operate office equipment. Ability to coordinate and oversee office functions. Ability to be a team player.

Technology Skills:

Working knowledge of Microsoft Office is critical.

Status: Full time, Exempt Employee

Salary: Depending upon experience

Available: immediately

Apply To: jobs@alliant.edu

Address:

Phone:

Fax:

Email: jobs@alliant.edu

Anti-Discrimination Policy

Alliant International University prohibits discrimination in employment and in its educational programs and activities, including admission or access thereto, on the basis of race, national origin, color, creed, religion, sex, age, marital status, disability, medical condition, veteran status, sexual orientation, gender identity or associational preference.

Alliant International University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels.

The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.

This policy is governed by Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.